Customer Service Administrator

• Location: Hanworth, Feltham
• Function: Customer Services
• Salary: £29K - £31K / Annum
• Reference: 13819
• Job Type: Permanent

Customer Service Administrator - £29,000 – £31,000 based in Hanworth, Middlesex

We’re a well-established, growing business and we’re looking for a sharp, organised Customer Service Administrator to join the team.

If you’re confident with customers, strong on admin, and enjoy a fast-paced environment, this could be a great fit.

You’ll be a key point of contact for customers, making sure everything runs smoothly from enquiry to order completion. Typical duties include:

• Handling customer enquiries by phone and email
• Managing customer orders and liaising with the production team
• Preparing quotes, checking pricing and raising invoices
• Updating internal systems and keeping customer records accurate
• Sending out samples and processing returns
• Following up leads and making outbound calls to generate new business

What we’re looking for

• Confident, friendly and professional communication style
• Strong organisational skills and excellent attention to detail
• Good Excel skills (including basic formulas and working with data)
• Previous experience in administration and/or customer service
• Someone reliable, proactive and happy in a busy, growing busines

Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion.
 
Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd’s Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you.

Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

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