Training Support Manager (within Coffee Industry)

  • Location: Weybridge, Weybridge
  • Function: Customer Services
  • Salary: 24K - 28K / Annum
  • Reference: 12563
  • Job Type: Permanent
Our client is looking for a Training Support Manager to take full ownership of training and coaching on site.

This would suit someone that is perhaps currently Managing/Supervising a Coffee Shop and looking for their next step.

The Training Support Manager will report to the Training and Development Manager while reinforcing the training that is delivered at the Training Centre.

Candidates must have strong coffee skills/knowledge.

Role responsibilities

- Support the training function through training and one to one coaching
- Enhance and develop skills and knowledge across the group
- Support with site assessments and implementation of Barista of the Year
- Provide training support to partners
- Support the business in identified training needs
- Support any new sites` openings by working with the Team Skills and Experience
- Excellent communication skills
- Excellent organisational skills with attention to detail and ability to multi-task
- Experience of working on site in customer facing environment
- Pro-active, demonstrating initiative and problem solving
- Experience in adhering to and driving company initiatives
- Exceptional customer service skills
- Great training and coaching skills
- A deep knowledge of the Brand Standards in the business
- Time management is key
- Great interpersonal skills
- Strong coffee skills/knowledge

Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion.

Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd`s Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you.

Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

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